Know Your Deliveries Reached Properly
Ensure your drivers deliver at the right address at the right time with proper electronic proofs of deliveries backed by electronic signatures of the receiving customer.
Make all Your Transactions Secure
Reduce errors and miscommunication at the time of delivery by validating all transactions in real-time and instantly syncing them with the central system.
Easy Collect on Delivery
Ensure easy collect on delivery by recording the exact cash collected from the customer, right in the app, or by enabling the customer to use card or a digital wallet for their payments.
Fast Delivery Processing
Seamlessly go from check-in at the delivery point to the successful check-out. Drivers can just follow the delivery process step-by-step using in-app guidance, collecting necessary information and validating transactions.
Capture Instant Customer Feedback
Actual customer feedback collected at the point when the delivery is handed over is very important. Ensure that your delivery associates capture this fresh and live customer feedback accurately.
Gain Ground-level Insights
Customer perception of the delivery service or product can give valuable ground-level insights showing if the company's efforts are actually working. Capture customer's mood and experience accurately.
Improve Customer Satisfaction
Appropriate and well-utilized customer feedback can be used to improve the delivery experience. It can also point to areas of improvement like better delivery notifications or faster delivery.