5 critical features in a delivery management solution

5 Critical Features To Look For In A Delivery Management Solution

by Devanshu Awasthi


Recent developments have shown that
on-demand delivery management is becoming the technological urgency of the muddled logistics industry. Now that you know about it, you must be pondering about getting one to solve your operational hassles. So, we thought of helping you to make up your mind while we will unfold some of the critical features of the best delivery management system for you.

Top 5 Key Features to Consider while Choosing the Best Delivery Management Solution

Here are some of the key features that logistics managers should look into when purchasing the right delivery management software to help the business flourish.

Resource and Dispatch Management

The life of an operations manager starts with the most tedious task of running behind the drivers to know their availability. But now managers can relax as DMS has an easy-to-use feature for drivers to mark their online attendance. Not only this, but drivers can use this interface to accept or reject orders so that the manager has a track of deliveries done by a specific driver on a specific day or hour. DMS not only helps to see the available resources but also their allocation. This results in better resource utilization and efficient planning for each day.

Automated Delivery Scheduling

Moreover, scheduling deliveries in an effective manner is a pain for the management team. Deciding the units and volume for different vehicles and drivers manually becomes a bulky and exhausting affair. For example, we have witnessed most of our courier express and eCommerce clients spend hours deciding which delivery boy will go in which direction and cater to which customers before they moved to our platform.


If you don’t like spending a great deal of time, then you should switch to the Delivery Management Solution (DMS). This helps you allocate deliveries according to the capacity in terms of unit and weight. It customizes delivery run sheets (DRS) and pushes data onto the delivery boy app as well. The delivery boy has exact details of the route and delivery schedule to be followed on his handheld device.

 

Delivery Management Run Sheet

Route Optimization & Real-Time Tracking

If you are always on call to keep track of and whereabouts of your shipments, you are doing it the wrong way. The technology used helps you to track your vehicle, and get the authentic data of distance traveled. It also helps you to predict accurate estimated delivery time(ETD). It uses various platforms and sources and collaborates its data to generate a single optimized route considering the latest traffic and weather conditions.


This helps in geocoding and mapping multiple addresses even in tier 2 and tier 3 cities with complex addresses. Route optimization helps in timely deliveries and real-time tracking gives you continuous updates of your in-transit shipments.

 

Geocode when planning

Customization and Seamless Integration

You use a lot of apps and struggle to reach your desired tab feature. But you don’t have to struggle while using the DMS app feature. These are built with a highly intuitive design for delivery associates and operations managers to use with ease. The entire DRS can be seen and it helps in coordinating with the end customer to give the details about their shipment via call, SMS, or email. This also aids with features like an electronic signature and electronic proof of delivery (EPOD) facilities.

 

How electronic proof of delivery works

Detailed Reports and Analytics

How about a dashboard that helps you see all your delivery events and generates reports instantaneously for you? The delivery management solution (DMS) dashboard does this magic for you. You can log in to check trip summaries, analytics surveys, and other reports. These reports help you to predict budget and future planning.

 

Control tower for end-to-end visibility

 

The detailed reports could also be customized as per your requirements and would help you in eliminating bottlenecks in your existing network.

Choose the Best Delivery Management Software for Hassle-free Deliveries

LogiNext Solutions is your one-stop solution to meet all your problems related to deliveries handled professionally. Our cloud-based delivery management software will help meet all the criteria to fulfill your delivery requirements. With 200+ enterprise clients, you can be assured to find the best software for delivery management.

Top FAQs While Choosing a Delivery Management Software

How can Delivery Management Software benefit my business?

Depending on the nature of your business, a DMS can help you in several ways when it comes to managing logistics with better cost efficiency, scalability and reliability.

Is it possible to integrate Delivery Management Software with other systems in my business?

Yes, with LogiNext, you can easily integrate DMS with other systems for your business like Enterprise resource planning, Warehouse management system and Order management system.

How does Delivery Management Software improve customer satisfaction?

By using a Delivery Management software for your business, you can get complete visibility of your orders and shipments with real-time tracking, estimated time of arrivals, driver communication and route optimization.

What are the advantages of Efficient Delivery Management?

Having an efficient delivery management software helps in providing better customer experience and boosts customer loyalty.


In case you read more on why to invest in Delivery Management Solution, click here.

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