Why Has Field Workforce Optimization Taken Logistics Software Solutions By Storm?
Logistics software solutions has been integrated at the enterprise level already, but the new beat on the street is Field Workforce Management. So where do you stand with your own logistics software solutions? Have you upgraded your processes to optimize your entire field workforce? Have you automated scheduling and dispatch management? Have you restructured your field service through the new age GIS and GPS visibility within the logistic management protocols?
If your answer to all the above questions is a resounding Yes! Then congratulations, you are thought and tech leader of the industry, and you don’t need to read any further.
If your answers to the same questions range from ‘Not entirely’ to ‘What is field workforce optimization and/or management?’, then it would do you a world of good to read ahead.
Field Workforce Management Before 2017
This period begins from the dawn on time to the strike of the gong at midnight, 31st December 2016. Your field workforce has always been an integral part of your logistics software solutions. However, they had not yet taken center stage to your thought processes. While you had been hearing about the potential of streamlining your field workforce with the latest in tech, location analytics, you might have shrugged it off, basing your decisions more on gut instincts.
Field Workforce Automation Fact
Field workforce optimization is a consolidation based on the gut instincts of thousands of individual field resources that engage in their daily activities across the world. Add their instincts to the collaborative efforts of close to a billion data points that LogiNext has integrated with self-learning algorithms that helps them grow and prosper on their own. The multiplied strength of human intelligence boosted by machine learning and analytics results in field service optimization products such as LogiNext FieldTM.
So now you are more aware of the value of field workforce optimization in the vast universe of logistics software solutions, you can better recall the stories that went viral before 2017.
LogiNext led the market in innovation and disruption as the lead contributor to industry benchmarks in field workforce management.
Field Workforce Automation Post 2017
The field workforce optimization industry is set to grow more than 30% year on year, reaching a high of $ 20 Billion by 2020. This number signifies the value companies are deriving by streamlining their logistics software solutions around field workforce management. Investing in workforce optimization serves a two-pronged purpose. You can boost your service standards by enabling end-to-end visibility in your logistics software solutions. Better control would in-turn boost customer satisfaction and retention affecting the overall market share. If this was not reason enough to log on and partner with LogiNext, here is the icing. While enabling visibility and service standards, you can develop the abilities of your field workforce. While increasing efficiency, you would be able to run a self-fulfilling learning and development drive, training your workforce in better customer relations and protocol compliance. Let’s put a cherry on this icing. You would be developing a culture around responsibility, responsiveness, accountability, and efficiency within your field workforce. This is management, and you are welcome!
Field workforce management is moving towards automation post 2017 where resource management is centered around intelligent design. Field force automation would become the transformational shift that would be seen across industries. Many industries such as retail and e-commerce have already implement such automation. The incremental value proposition of field workforce management could be the biggest thing to happen to businesses across the world since ‘semiconductors’. Field workforce optimization is the new wave which many companies are riding to cut through the competition and reach their own full potential.
It is no longer a question of why, or if… it is a question of ‘when’. When are you going to optimize your future to the next level?