The current path of logistics optimization demands a keen interest of the CIO, and this article is directed to bring them up-to-date with the benchmarks they should look for, paving the way for better business opportunities.
Retail, as we grown to recognize it, might not exist in the near future. This isn’t another retail doom warning. On the contrary, it’s about how the retail and e-commerce space is fast evolving. These players must give convenience wrapped in a neat delivery experience.
Companies can compete by making a better product. But it’s no longer enough. The company also must create a great delivery experience for the customer. Proper logistics movement optimization is key, not just to ensure quick and on-time deliveries, but also to boost customer satisfaction and retention.
Ever wondered how some of these big-name e-commerce companies across the globe manage international sales events? It is only possible with tech creating shorter delivery routes and more successful (on-time) deliveries per day. This tech is the crux of what makes same-day delivery, not just a phenomenon but a reality.
It’s costlier to acquire new customers compared to retaining them. With proper logistics optimization, companies can not only retain customers but also boost satisfaction and lifetime value. In this age of booming retail and e-commerce, logistics optimization is the best asset a company can have.
The World Bank has said logistical costs swallow up around a quarter of Indonesia’s gross domestic product, citing bottlenecks in supply chains, long dwelling times in ports and lengthy trade clearances. Indonesia’s e-commerce sales are set to rise from 3 percent of retail activity now to 19 percent by 2027, Morgan Stanley estimates.
With effective schedules and permanent journey plans for the delivery and field agents, resource movement cost can be reduced while increasing overall resource utilization. Shorter distances traveled with lesser detention leads to higher number of deliveries fulfilled and visits accomplished.
Under-utilized capacity carries a clear cost which adds to the cost-per-unit carried by the resource. It isn’t feasible to run under-utilized resources to fulfill the ever-increasing demand created due to expectations of on-demand, same, or next day deliveries. On-demand and preferred slot delivery (or pick-up) is made more efficient with the use of an auto-allocation engine.
There is a way to bridge this gap, between the expectation and outcomes. And it is ‘tech-backed optimization’. Cloud-based optimization of resources, routes, and deliveries is the best way to ensure that your company not just matches industry benchmarks, but also breaks and resets them continually.
Each image holds some memory space in the delivery person’s phone and it uses some amount of data as it is transferred through the Internet to the client’s dashboard or central processing point. To ensure proper authentication, the image must have high-definition and should be clear. Storing and transferring high-def images in quick time eats up battery and data from the phone.