Today we speak to an industry veteran with close to two decades of raw delivery management experience. Liam O’Sullivan has earned matchless following and adulation in his career. He is the Director of Operations at International Post Corporation (IPC), Brussels, Belgium.
Technology has enabled us to record, plan, allocate, dispatch, track, validate, and analyze all freight movement from a single dashboard with clear and real-time actionable insights in an easy-to-understand format. This leads to an agile, reactive, and dynamic setup for a company’s transportation management system.
Optimization is doing more with less while sustaining (or bettering) the efficiency of operations. With multiple orders and shipments constantly moving with an excess of customer requests and demand, fulfilling on-time deliveries consistently not only saves costs but also increases the overall brand value for the company.
Under-utilized capacity carries a clear cost which adds to the cost-per-unit carried by the resource. It isn’t feasible to run under-utilized resources to fulfill the ever-increasing demand created due to expectations of on-demand, same, or next day deliveries. On-demand and preferred slot delivery (or pick-up) is made more efficient with the use of an auto-allocation engine.
Traditional trade occupies close to 90% in key developing markets. By leveraging cloud-based technology, last mile delivery can be optimized for such distribution networks, bringing in organized patterns within the industry and generate more value for all the stakeholders involved namely the retailers, the distributors, the manufacturers, and the end-customers.
We saw last mile delivery being used as the key input in all omnichannel strategies. We saw localization in distribution strategies centered around making last mile delivery more effective. We also saw machine learning being implemented successfully in logistics and field workforce planning. These trends would be the greatest influencers in 2018 for logistics and field workforce management.
Amazon opened its first brick and mortar retail store in Seattle, Washington, United States. The novelty of this store is that customers can just pick up whatever they want and just walk out of the store. Amazon would just charge the price of the items taken to their Amazon account. They call it the ‘Just Walk Out’ technology. Would it become a game-changer or disruptor in retail?
Tech evolution must always be around a purpose. The purpose of the upgrades mentioned here, and many more that are regularly communicated to the clients through mailers, is singular. To optimize resource movement with a view to reduce operations costs and improve overall process efficiency.
Brands ranging from Amazon, Walmart, Alibaba, Target, Uber, Tesla, and many more are diving hard into the zone of location intelligence. The biggest gainers for the same here are the Retail and FMCG trendsetters. Location Intelligence, the primal necessity of the new age, has the retail and FMCG world caught in a tight race to the finish.
Distribution is retail has taken a new life post the rise in consumer demand across developing markets. Territorial mapping and analytics has infused the waning sector with vigor and ambition. What seemed liked the peak, turned out to be the tip of the iceberg. With these transformations, retail distribution can finally automate its distribution in terms of planning, execution, and optimization.