The client was one of the largest online home goods retailer in North America with more than 60 million active online users, 10 million hosted products, and 20,000 suppliers. LogiNext optimized their entire logistics movement with optimized carrier handling and high customer (delivery) experience.
Retail and e-commerce are moving fast and merging along the line into a singular platform. What is driving this behavior for these mega-entities? What is the one factor which is bringing all of retail and e-commerce onto one platform?
The Southeast Asian region would grow at 32% CAGR, reaching about $88 billion by 2025, Indian shores have taken up e-commerce strongly. Here, the market is slated to reach $64 billion by 2020, $200 billion by 2026, and surpass the U.S market by 2034
Internet of things (IoT) with the latest in machine-learning backed algorithms are the way logistics would be optimized to meet all customer demands and requirements, right from fast shipping, live tracking and notifications, and on-time delivery with optimized final mile movement.
Retail, as we grown to recognize it, might not exist in the near future. This isn’t another retail doom warning. On the contrary, it’s about how the retail and e-commerce space is fast evolving. These players must give convenience wrapped in a neat delivery experience.
Companies can compete by making a better product. But it’s no longer enough. The company also must create a great delivery experience for the customer. Proper logistics movement optimization is key, not just to ensure quick and on-time deliveries, but also to boost customer satisfaction and retention.
Traditional trade occupies close to 90% in key developing markets. By leveraging cloud-based technology, last mile delivery can be optimized for such distribution networks, bringing in organized patterns within the industry and generate more value for all the stakeholders involved namely the retailers, the distributors, the manufacturers, and the end-customers.
We saw last mile delivery being used as the key input in all omnichannel strategies. We saw localization in distribution strategies centered around making last mile delivery more effective. We also saw machine learning being implemented successfully in logistics and field workforce planning. These trends would be the greatest influencers in 2018 for logistics and field workforce management.
Amazon opened its first brick and mortar retail store in Seattle, Washington, United States. The novelty of this store is that customers can just pick up whatever they want and just walk out of the store. Amazon would just charge the price of the items taken to their Amazon account. They call it the ‘Just Walk Out’ technology. Would it become a game-changer or disruptor in retail?
Case Study: How to Increase Sales Effectiveness by 25% in FMCG This is a story about effective field agent performance optimization and its resultant benefits. According to one of our major clients in the fast-moving consumer goods (FMCG) sector, field sales effectiveness was something that they wanted to increase as soon as possible. […]