With effective schedules and permanent journey plans for the delivery and field agents, resource movement cost can be reduced while increasing overall resource utilization. Shorter distances traveled with lesser detention leads to higher number of deliveries fulfilled and visits accomplished.

Consider the transportation industry. Transportation is no longer a support function, it is a necessity. The past year saw the highest amount of vehicle sales in most developed nations. The United States had more than 17.5 million car sales in 2016. Consumer movement is catching up with logistics transportation in some places and outperforming them in other places.

The home services (Utilities) management industry has moved leaps and bounds in terms of field agent management evolution & the adoption of Internet of Things. Connected devices, right from the appliances in your house, to the meters monitoring your usage, the collectors collating the metering information feeding it into the head-end system.