3 ways in which logistics technology is improving retail and eCommerce The age of ultra-fast deliveries is here. A revolution started by a fresh wave of technology startups, ultra-fast deliveries means delivery fulfillment within 15 or 10 minutes of placing an order. Getir, a Turkish startup that probably was the first one to come […]
Route planning for a handful of drivers with a single digit number of stops can be done by solutions like Google Maps but the going gets complicated when you have more drivers or vehicles and stops above 50. Optimising route planning for stops above 10 also gets complicated just because of the number of variables involved. What’s the answer to this?
Case Study: How to Increase Sales Effectiveness by 25% in FMCG This is a story about effective field agent performance optimization and its resultant benefits. According to one of our major clients in the fast-moving consumer goods (FMCG) sector, field sales effectiveness was something that they wanted to increase as soon as possible. […]
Each image holds some memory space in the delivery person’s phone and it uses some amount of data as it is transferred through the Internet to the client’s dashboard or central processing point. To ensure proper authentication, the image must have high-definition and should be clear. Storing and transferring high-def images in quick time eats up battery and data from the phone.
While your field agents move around, make sure their time is well utilized by topping up your field service management with real-time workforce tracking. This adds a layer of agility and responsiveness in your services. The manager can react in quick time in case of any delay or service disruption. The faster reaction time also gives the companies the ability to capture key market insights at the right time.
Many industry experts have stated that their field workforce management leaves them with a lot to desire for. As we know the first step to effective field service management is getting the right person for the work. Once you have that, things should be a cakewalk, but it often isn’t. Why does this happen? And what can you do avoid that?
White Paper: The Assumption Within AIDAS is Unsaid but Profound. This idea that the expectation stage of consumers can be generalized across industries and timelines, is prone to error. How does this generalization affect the decision flow of consumers? To answer this, I will help you look closely at these assumptions.
‘Industry Trends: Field Service Optimization’ is by far the most engaging piece of research I have come across in recent times. The concepts emphasized in the white paper have a little for everyone. The white paper answers some of the basic questions revolving around field service management.
The field workforce optimization industry is set to grow more than 30% year on year, reaching a high of $ 20 Billion by 2020. Field workforce optimization is moving towards automation post 2017. So now that you are more aware of the value of field workforce optimization, how are you going to implement it?
The game between customer perceptions and a company’s value proposition is an interesting one. At times, a company’s technology defines the customer’s perceptions, and at other times, the customer’s imagination drives company research.