With technology, innovation is always around the corner. Some more than others. We have all seen the hikes in interest and following for tech innovations to have them fizzle out. We are at the start of such an upswing. Take a step further back, and you will get to the topic, Blockchain.

We recently integrated with Alexa, Google Assistant, Cortana, and Siri. Now, the manager can simply relax and instruct their personal assistant to fetch the information for them. Almost anyone can use the personal assistant without any hassle. It doesn’t matter if they are tech-savvy.

The home services (Utilities) management industry has moved leaps and bounds in terms of field agent management evolution & the adoption of Internet of Things. Connected devices, right from the appliances in your house, to the meters monitoring your usage, the collectors collating the metering information feeding it into the head-end system.

Technology is galloping ahead, and telecom companies are utilizing the highest quality of cloud based field service optimization software to channelize their field workforce in to quality driven service professionals.