Why advanced delivery route planning is great for the global economy?   Customers want fast deliveries. Companies want to deliver shipments faster and more efficiently using more resources at lower costs. They also want to become more reactive and agile in their delivery movement. These industries are becoming more customer-centric which is good for the […]

The Southeast Asian region would grow at 32% CAGR, reaching about $88 billion by 2025, Indian shores have taken up e-commerce strongly. Here, the market is slated to reach $64 billion by 2020, $200 billion by 2026, and surpass the U.S market by 2034

With LogiNext, high-end machine learning enabled logistics optimization rounds off at the end with human-driven achievements. In the world of fast-moving deliveries, this balance creates a sustainable and scalable model of efficiency.

Amazon’s prime day upped the utilization of their fulfillment centers by over 25%. They have made their logistics leg into a powerhouse which they keep leveraging to get ahead of the competition. O one hand they are losing money and on the other, they are continuously building value, much more than any other company. What’s the key here?

Companies can compete by making a better product. But it’s no longer enough. The company also must create a great delivery experience for the customer. Proper logistics movement optimization is key, not just to ensure quick and on-time deliveries, but also to boost customer satisfaction and retention.

Ever wondered how some of these big-name e-commerce companies across the globe manage international sales events? It is only possible with tech creating shorter delivery routes and more successful (on-time) deliveries per day. This tech is the crux of what makes same-day delivery, not just a phenomenon but a reality.

Tech adoption and change management go hand in hand. You may invest billions in the latest tech, but if your people aren’t using it properly and getting the most benefit out of it, you would never see the full extent of benefits. How to avoid this? Train your folks in the best way of doing things.

Tech investment is not something you just write-off in your balance sheet, it’s about building for the future. With on-premise servers, even though the cost diminishes over time, their outdatedness increases. What’s the point of owning a cost-effective system which was relevant three years ago?

It’s costlier to acquire new customers compared to retaining them. With proper logistics optimization, companies can not only retain customers but also boost satisfaction and lifetime value. In this age of booming retail and e-commerce, logistics optimization is the best asset a company can have.

Today we speak to an industry veteran with close to two decades of raw delivery management experience. Liam O’Sullivan has earned matchless following and adulation in his career. He is the Director of Operations at International Post Corporation (IPC), Brussels, Belgium.