With the technological evolution in last mile delivery tracking and on-demand delivery management, companies are utilizing logistics optimization and machine learning backed technology to gain a competitive edge with their target markets. The customer is educated in the art of handling technology and knows exactly how technology would benefit delivery experience. Companies must not just respect these expectations, but also strive to exceed them at every chance they get.
While your field agents move around, make sure their time is well utilized by topping up your field service management with real-time workforce tracking. This adds a layer of agility and responsiveness in your services. The manager can react in quick time in case of any delay or service disruption. The faster reaction time also gives the companies the ability to capture key market insights at the right time.
Logistics management has now become the singular platform for cost leadership and profit generation. Most of the Fortune 500 companies partner with management consultants to streamline their strategies and processes. Accenture has time and again reinstated the importance of profitable and agile processes. They have adapted their strengths to incorporate logistics management as a core competency.
LogiNext believes in creating the best solutions encompassing the entire gamut of business use-cases. It’s not just about keeping pace with the technological developments in the space of optimized delivery management, but also about leading the responsibility for benchmarking the best practices in the industry.
Many industry experts have stated that their field workforce management leaves them with a lot to desire for. As we know the first step to effective field service management is getting the right person for the work. Once you have that, things should be a cakewalk, but it often isn’t. Why does this happen? And what can you do avoid that?
Decathlon, with a million daily shipments moving through its 1100 stores across the world, picks the best global route and resource optimization solution provider, LogiNext, to streamline their merchandise movement with accurate on-time deliveries and complete end-to-end distribution visibility.
To perfect field service automation and optimization, you must assess the knowledge base and abilities of your workforce and automate allocation of specific tasks requiring a particular set of skills to the field service professional possessing the same set. This would bring down the probability of dissatisfaction for your customer by dispatching the perfect field agent suited for the customer’s problem.
Brands ranging from Amazon, Walmart, Alibaba, Target, Uber, Tesla, and many more are diving hard into the zone of location intelligence. The biggest gainers for the same here are the Retail and FMCG trendsetters. Location Intelligence, the primal necessity of the new age, has the retail and FMCG world caught in a tight race to the finish.
What would you do when your plans for effective field service management don’t execute as you wish them? It’s simple. Just go back to the basics and reinvent the wheel. It’s an arduous task if you stack it as such. But imagine the big names like Amazon, Google, IBM, Microsoft, Apple, or Tesla. These companies renovate to resonate with each evolution stage of its audience.
How you perceive your logistics management solutions affect how you allocate and direct your last mile deliveries. Your last mile delivery management system has a purpose. It is a crucial factor in how you satisfy the market demand and that too, on-time.
