Brightest Logistics Automation Concepts for Success in Information Technology
If you recall, in business history, the industrial revolution built its foundation on a level of automation using machines with assembly line functionalities. It cut down on the labor and time required to create complex products. This was a significant turn of events which led to immense development around the world. We go through such phases of substantial automation which ultimately disrupts the industry standards and unveils a new phase of development. The IT industry has recently gone through one such phase. Many big names such as Infosys and Wipro have embraced the need for automation as a means to grow. You must understand; the entire point of IT is to automate.
The previous US President BarackObama had famously said, ‘Every person should learn to code’. Coding today is the Microsoft Excel of yesterday. Learning languages such as SQL and Java are a necessity. The skill set which was recognized five years ago is now obsolete. Individuals should learn to grow. Just because automation has pushed some people out of jobs doesn’t mean that have been deemed inefficient.
They must learn and develop new skills to raise themselves above mundane job responsibilities, towards advanced roles. The total number of jobs in the industry would remain the same, it’s just the jobs that are rudimentary have been replaced by supervisory roles. It’s the evolution of skills, which would eventually serve the society as a whole as we move towards innovation and progress.
There are pros and cons to the automation of certain IT jobs; it would render some people out of work, but it would also serve as an incentive for them to vie for better learning and skills.
Applications of Automation
Every aspect of a business, even our personal lives, can be automated. In a day, we encounter many tasks that have a lesser value output compared to the amount of time invested to finish them. The human mind is meant for better and more strategic things, that is why we made machines and programs that could do the repetitive and monotonous work in our lives. Even a basic microwave in the house is automation. The benefits of using such disruption innovation, with a view to automating, is far beyond the cost.
Automation can now be used by every department in a business, from customer support and marketing to sales nurturing and client database management, and furthermore in coding and testing. Now coded programs write other programs. However, such level of intelligence is a different discussion altogether.
In broad terms, the biggest automation benefits within a company are with quality assurance. Many companies target six-sigma level of accuracy with their outputs. Such high levels of precision can only be achieved through automation.
Another big integration for automation is data mining for business and marketing insights. There are many trends that can be spotted ahead of time with proper analysis of the vast information database of customer preferences. Even social media platforms offer such automation, ever checked out the top trends on Twitter or Facebook? That is just a directive for individuals to optimize their messages.
SaaS Automation – The Way of the Future
LogiNext offers complete SaaS automation of scheduling and routing activities for our clients. When a person has to do the same scheduling, routing, managing, and analytics every day, they are bound to miss something. Even if they don’t, they won’t have time to invest in developmental activities, creating an innovation bottleneck for their company. With our products, our clients can optimize their deliverables and field workforce completely.
Real-time tracking of vehicles through GPS platforms enables route optimization to avoid unnecessary traffic snarls and delays. Managers can now assign leads. Meetings, or service requests in real time to their felid workforce. This has far-reaching benefits for industries such as Pharma, Telecom, and Utility Services.
Within the company, we work with the same total automation principle. The quality testing for our comprehensive new codes is handled by the highest degree of authentication software. However, we have our team of amazing coders which constantly develop our products to the level of absolute perfection. Our marketing and sales process follow automation too, for complete synchronization of our outbound communications.
We are now in the process of integrating our client support with ‘Chat Bots’. These chatbots follow our own patent codes with inherent intelligence to solve lower level product queries, and escalate higher queries seamlessly to the requisite departments.
How to Automate?
One of the resistant voices raised against automation covers the cost of implementation. Automation may come with a higher investment than what traditional companies are used to. However, they would eventually bring with them extreme improvements in the bottom line. There is a learning curve associated with automation where you begin to reap benefits after the necessary features are completely integrated with your systems.
There is no magic here, just simple calculus. As the learning curve for your company progresses, the cost benefits would begin to trickle in with increased efficiency and productivity across departments. With better service response rates, the brand value would increase, boosting the topline. The automation would also reduce downtimes and increase stability. Within five years, the implementation would lead to a much higher revenue.
But bear in mind, the need for automation is a never-ending one. At that five-year mark, you must further invest in automation to keep ahead of the times. Nevertheless, your increased profits would be more than happy to continue automation.
This is a clear acceptance of automation by the larger players in the industry. Dr. Vishal Sikka, (previous) CEO of Infosys, said, “If something can be done once, it should be automated and not be done again”. Infosys is aggressively pushing ‘Extreme Automation’ while Wipro is streamlining its line-up with ‘Industrial Automation and Controls’. Companies are eagerly getting onboard with the fast-paced automation world.